You’d have to have been living under a rock to have missed the fact the world has become smaller. Not physically, perhaps – at least not significantly – but in terms of how we live. Everything is now global, and that’s particularly true of consumer choice.
Part of that is about the digital revolution and the almost unlimited access we have to goods and services located hundreds or thousands of miles away. Part of it, though, is about competition.
Competition is fierce. The days when we were with the same insurance company for years on end are long gone. We now choose to get groceries from the retailer with the best offers. What we once used to buy from W H Smith is now available, often at a fraction of the price, on Amazon.
So, when our patients choose West 1 Physio, we don’t take it for granted. We know the people we treat have had a wide selection of clinics to choose from and we also know that even though they’ve chosen us this time, there’s no obligation for them to make the same choice next time.
In that regard, we’re only ever as good as our last treatment.
And that’s not necessarily a bad thing. It’s knowledge that means we always strive to give the very best possible care to every patient at every appointment. It means we always have our clients and their desired outcomes at the heart of every session they attend.
That translates into our success story, because even though our clients and patients can always make a different choice about who provides their physiotherapy, very few of them do.
To us that suggests we’re meeting or exceeding the goals we set for ourselves around patient care.
So, what makes us the first-choice provider of physiotherapy for so many people in London?
Prevention v Cure
We’re big believers in prevention when it comes to musculoskeletal health. Our treatment programmes are developed not just with recovery and rehabilitation in mind, but with a very clear eye on educating our patients in the various ways they can stay fit and pain-free after their treatment with us is complete.
That includes exercise routines that can be done easily at home and which will hopefully mean they have less need to visit the clinic.
This is particularly useful for elite professional and serious amateur athletes who are inevitably more prone to injury.
But that approach to prevention also serves ordinary, non-sporting people who perhaps find themselves in a working environment where they’re involved in manual lifting or repetitive tasking.
We boast some of the best therapists working in physiotherapy in the UK. Many of us have a background in providing physiotherapy services in the elite professional sport sector and we also have specialists who are able to provide spinal injury management, rehabilitative care, women’s health, pelvic, hip and groin treatment and acupuncture.
Treatments to meet all your needs
With a team of specialist therapist comes a diverse range of treatments and services. Whether you’re at work or at play, we can support your physical health management with specialist treatments that sit alongside our core physiotherapy practice.
These include services like gait analysis, workstation assessment and pilates, which are all designed to help you to stay healthy for longer.
We’re also leading UK practitioners of Shockwave therapy – a highly effective non-surgical approach to treatment that uses focused acoustic waves delivered directly to the damaged area to promote and accelerate healing.
If you don’t recover, we’re not doing our job properly – so, we’re always pleased when people no longer need treatment.
World class care in the centre of London
We’re based in Harley Street, meaning we’re conveniently located for anyone living or working in the West End, Oxford Circus, Marylebone, Regents Park or Great Portland Street area. Over the last 13 years, we’ve built a reputation for great patient care and customer service.
If you have any concerns or issues with your muscles, joints or ligaments, why not come and see us and learn how we can give you the treatment, tools and knowledge to stay pain-free? We’d love to see you.
If you’d like some advice on how to stay fit or you’re suffering with an injury and would like advice on the best way to resolve it, or maybe you’d just like some advice about other steps you can take to look after yourself, please get in touch.